Shipping policy
The Source – Shipping Policy
Shipping Rates
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Canada & United States:
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Flat rate $30 shipping on all orders under $1,000
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Shipping rates are calculated automatically at checkout based on your order total and destination.
Processing & Dispatch
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Orders are processed after full payment is received.
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Processing times may vary depending on order volume and product availability.
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Once your order has shipped, you will receive a shipping confirmation.
Delivery Responsibility
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Once an order has been shipped, responsibility transfers to the customer.
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The Source is not responsible for delays caused by carriers, weather, customs, or other factors outside of our control.
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We are not responsible for lost or stolen packages once marked as delivered.
Customs, Duties & Taxes
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Customers are responsible for any applicable customs fees, duties, or taxes imposed by their country or carrier.
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Shipping fees do not include customs or import charges.
Address Accuracy
Please ensure all shipping details are correct at checkout. The Source is not responsible for delays or losses due to incorrect or incomplete address information.
For shipping-related questions, please contact:
help@thesourcehair.com